Our administration utilize is made by customer at his circumspection. The administration is given by customer on “as may be” and “as accessible” premise. Our client and item bolster is given to customers who have paid the charges for the item. Our technical support organization will erase the substance that is unlawful. In the event that you design marking the report for the on the web or disconnected installment at our technical support organization, you will be bound by the terms and conditions. Our technical support organization has appropriate to refresh and change benefit terms having workplaces in various parts of world. The outsider items, highlights, instruments, administrations and bundles gave by our technical support Company with time is administered by the terms and conditions from the principal day no matter what. On the off chance that you abuse the terms and conditions, it will bring about the record end.
- You will have to be of the age of eighteen years or above that. Apart from this, you must fulfill other conditions according to local regulations.
- One single registered user can use the account. Our tech support company provides services only for the issues that are mentioned on our website. For the unmentioned problems, we can guide the client but we are not bound to provide services.
- We provide the services by three means. The three means are online chat, email or call. In the service mode provisions, there is no inclusion of onsite service.
- You are yourself responsible for security of device, username and password. You cannot share personal details, confidential data, financial details, personal information etc. Our tech support company is not liable for damage or loss in case you fail to comply with obligations of security.
- You cannot share the confidential data to the tech support professional. If you share it accidently, you can change the password immediately. Our tech support company will not be responsible for the loss of data due to carelessness.
- During the sessions of remote access, it is advised to monitor session if service associate is online with you. If you get the remote session request without the call of service associate, in such a case, do not accept the service request. Our tech support company is no way responsible for data theft because of lack of care from the side of client. You cannot use our service for something that is unauthorized or illegal. You cannot violate laws within the jurisdiction. The violation is not limited to just the intellectual property laws and copyright laws.
- We will not be responsible for any damage due to the decline of authorization of any monetary transaction in case card holder exceeds the preset limit.
Payment, Refund, Up-gradation and Downgrading Terms
- If you are going for the online services, there is need for a credit card that is valid. We have right to reject or accept payment made through other modes or credit cards.
- Our tech support company provides the support plan from the time you sign the copy of agreement.
- If the plan exceeds one month, then the client is bound to follow our guidelines in this matter. If the service is not available during that particular month, then there will be no refund of advance charges.
- A certain percentage is deducted in case of full refund. The amount can vary from one client to another and negotiations in this matter will be done after further discussions.
- We do not store the financial and credit card information of customer and we do not do billing without explicit consent.
- You have the choice to move from monthly plan to the incident based plan.